Legal Hub
At NotActually.Red, we care about transparancy. Here are all our legal documents in one place. Feel free to ask, if you have questions.Â
Terms and Conditions
Everything you need to know about shopping with us! From ordering to payments, shipping, and returns, this page lays out the fine print—without the boring legal jargon.
Returns and Refunds
Not quite the right fit? No worries! Check out our return and refund policy, including our Gift It Forward program for hassle-free exchanges.
Tax Information
Wondering if taxes apply to your order? We break it down by country so you know exactly what to expect at checkout—no surprises. Our Key Markets are USA, Europe and UK.
Privacy Policy
Your data, your rules. We explain how we collect, use, and protect your information when you shop with us. Spoiler: We respect your privacy.
How we use Cookies
Yes, we use cookies—but only the digital kind! Learn how we use tracking to improve your experience while keeping things secure.
Customer Service
Need help? Whether it’s a size issue, a damaged product, or just a question, we’ve got you covered. Find answers or reach out to us here.
